Refund Policy

1. REFUND ELIGIBILITY:

1.1. We offer refunds on eligible products and services purchased through Maubold Essence Limited website

1.2. To be eligible for a refund, the following conditions must be met: –

The request for a refund must be made within 5 days from the date of purchase or delivery. –

The product or service must be in its original condition, unused, and in the same condition as when it was delivered. –

Proof of purchase, such as a valid order number or receipt, must be provided. –

3. REFUND PROCESS:

3.1. To request a refund, please contact our customer support team at mauboldessence@gmail.com or 08060547292/ 08182081603

3.2. Provide your order number, a detailed reason for the refund request, and any relevant supporting documentation.

3.3. Our customer support team will review your request and respond within 5 business days.

3.4. If your request is approved, we will initiate the refund to your original payment method within 5 business days. The time it takes for the refund to be reflected in your account may vary depending on your payment provider.

4. CANCELLATION OF SERVICES:

4.1. If you wish to cancel a subscription or ongoing service, please contact our customer support team. Cancellations may be subject to specific terms outlined in your service agreement or subscription terms

CONTACT INFORMATION:

5.1. For questions, concerns, or refund requests, please contact our customer support team at: – (Email: mauboldessence@gmail.com)
Phone: [customer support 08060547292 /08182081603]

6. CHANGES TO THIS REFUND POLICY:

6.1. MAUBOLD ESSENCE LIMITED reserves the right to amend or update this refund policy at any time. Changes will be effective immediately upon posting the updated policy on our website. It is the responsibility of users to review this policy periodically.
By making a purchase through [Maubold Essence Limited], you acknowledge and agree to this refund policy.